Everything you wanted to ask about working with a recruiter

From costs and timelines to what makes WELLPLACED different — here's what founders ask us most.

FAQs

  • Most recruitment agencies charge between 10–20% of the candidate's first-year salary for permanent placements, paid only upon a successful hire. At WELLPLACED, our fees are transparent and agreed upfront — no surprises. We also include a replacement guarantee, so if a placement doesn't work out within the agreed period, we'll find you a replacement at no additional cost.

  • No. Recruitment agencies in Australia do not charge candidates. Our fees are paid entirely by the employer. Working with WELLPLACED as a candidate is completely free — and you'll have a dedicated consultant in your corner throughout the process.

  • No. We stand behind every placement with a replacement guarantee. If the candidate leaves or proves unsuitable within the agreed warranty period, we'll conduct a replacement search at no extra charge. We take our placements seriously — our reputation is built on them lasting.

  • For most permanent roles, you can expect a shortlist of qualified candidates within 1–2 weeks. The full process — from brief to accepted offer — typically takes 3–6 weeks depending on the seniority of the role and your team's availability to interview. WELLPLACED works with urgency because an unfilled seat has a real cost to your business.

  • A 30-minute discovery call is all we need to kick things off. From there, we'll work with you to build a clear role brief covering the responsibilities, required experience, culture fit, salary range, and your timeline. The more context you can give us about your team and business, the better the outcome.

  • Job boards give you volume — a recruiter gives you quality. When you post on SEEK, you're doing the sorting yourself, with no pre-screening. WELLPLACED handles the entire search: sourcing, screening, reference checking, and only presenting candidates who are genuinely suitable. We also access passive candidates who aren't actively browsing job boards at all — and often, those are the best hires.

  • A recruitment agency works across a range of role levels and uses both inbound (advertised) and outbound (direct approach) methods to find candidates. A headhunter typically focuses on senior or executive-level roles and proactively targets specific individuals. At WELLPLACED, we combine both approaches — matching the right strategy to the seniority and urgency of each search.

  • WELLPLACED specialises in placing high-quality candidates in operations, administration, sales, marketing, and business support roles for small-to-medium businesses across Australia. We focus on the roles that keep growing businesses running — not just leadership hires, but the team members who make execution possible.

  • Large agencies manage hundreds of clients simultaneously, which often means your role gets lost in the pile. WELLPLACED takes on a limited number of clients each month so every search gets proper attention. You'll deal with the same person from brief to placement — no handoffs, no junior consultants. We're also deeply focused on cultural fit, not just CV matching.

  • Absolutely. Many of our clients are founders or small business owners hiring through an agency for the first time. We'll walk you through the entire process, help you build a role brief, advise on realistic market salaries, and guide you through making and closing an offer. We're here to make it simple.

  • Yes. While we're Sydney-based, we work with businesses across Australia. With remote and hybrid work now the norm, geography rarely limits who we can place.